Compliance
Compliance Is the Architecture.
Not a Checkbox.
ShieldLayer is our purpose-built compliance engine operating across every channel — voice, RCS, SMS, WhatsApp — enforcing TCPA calling windows, HIPAA data handling, PCI DSS payment security, and DNC list management in real time.
SOC 2 Type II
HIPAA
TCPA
GDPR
PCI DSS
ShieldLayer
Built-in compliance across every channel
TCPA Compliance
Automatic calling window enforcement, consent management, DNC list checking, opt-in/opt-out flows, and NRSC number reassignment scrubbing — all built into every call and message.
HIPAA Ready
BAA available. PHI handling protocols, encrypted storage, access controls, and audit trails for healthcare deployments.
SOC 2 Type II
Independently audited security controls. Current certification at trust.clerk.chat.
GDPR & Privacy
Standard Contractual Clauses, data processing agreements, and Article 28 compliance for EU operations.
PCI DSS
Secure payment handling with tokenization and PII redaction in transcripts.
10DLC & STIR/SHAKEN
Managed campaign registration with TCR, caller ID authentication, and carrier compliance built in.
Automatic
Compliance that runs itself
- Real-time calling window enforcement across time zones
- Automatic opt-in and opt-out flow management
- DNC list checking before every outbound interaction
- NRSC number reassignment scrubbing every 15 days
- Full audit trails for every interaction
- PII redaction in call transcripts
- Role-based access controls
- US-based data residency with AES-256 encryption at rest
- TLS 1.2+ encryption in transit
ShieldLayer
The reason they choose Clerk AI
For regulated industries like healthcare, finance, and insurance, ShieldLayer isn't optional — it's the reason they choose Clerk AI.
Platform
Explore the Platform
Enterprise compliance, built in from day one.
SOC 2, HIPAA, TCPA, GDPR, PCI DSS. Every channel. Every interaction. Every time.