Analyze
Full Analytics Across Every Channel.
Chat With Your Data.
Real-time dashboards, AI-powered insights, and natural language queries across voice, RCS, SMS, and WhatsApp — all in one place.
Dashboard
Everything you need to understand your conversations
Real-Time KPI Dashboard
Track conversation volume, resolution rates, response times, and conversion metrics. Drag-and-drop layout with customizable date ranges.
Conversation Funnel
Visualize lead progression from first contact to conversion. Identify drop-off points and optimize agent workflows.
Activity Heatmap
24×7 grid showing peak conversation times across channels. Staff your human agents where they’re needed most.
Channel Distribution
See how conversations split across voice, RCS, SMS, and WhatsApp. Understand which channels drive the best outcomes.
AI-Powered Insights
Automatic anomaly detection, trend summaries, and actionable recommendations — surfaced without you having to ask.
Chat With Your Data
Ask questions in natural language: “What was our top converting campaign last week?” Get instant answers from your analytics.
Natural Language Analytics
Ask why, not just what
Traditional dashboards show you what happened. Clerk AI's analytics let you ask why. Type a question in natural language and get instant answers drawn from your conversation data. “Which agent had the highest booking rate?” “Show me anomalies in call volume this week.” “Summarize top trends.” Your data analyst is always on.
Results
Measurable impact, out of the box
<500ms
Average response latency
85%
First-contact resolution
40%
More pipeline captured
70%
Cost reduction per ticket
Explore
Discover the full Clerk AI platform
Turn conversation data into your competitive advantage.
Stop guessing. Start asking. Clerk AI analytics gives your team real-time visibility into every customer interaction.